Terms and Conditions for NCL Text Message Programmes

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Last updated: June 11, 2020

 

Your use of this Norwegian Cruise Line text message service (the "Service") constitutes your agreement to these terms and conditions. Our website Terms and Conditions and Privacy Policy also apply to your use of the Service. For purposes of these terms, "you" shall mean the owner or authorised user of the mobile device whose telephone number is submitted to subscribe to the Service. You must be the mobile account holder and at least 18 years of age or have a parent or guardian's permission in order to participate.


Please read these terms carefully. Your use and continued access of the Service will constitute your ongoing agreement to these terms with their changes and revisions. You represent that you are authorised to accept these terms. If you cannot accept these terms, do not use the Service. We may amend these terms, and modify or cancel the Service or any of its features without notice. It is your responsibility to regularly check the site to determine if there have been changes to these terms and to review such changes. Your failure to abide by these terms may result in suspension or termination of your access to the Service, without notice, in addition to Norwegian Cruise Line's other remedies. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your mobile operator, including message and data rates which may apply.

 

1.  Service

a. Text Message Programmes

i. Courtesy Hold Reminder Text Messages Subscription

By subscribing, you agree to receive courtesy hold reminder text messages from Norwegian Cruise Line or its third party service provider through your wireless provider to the mobile number you provided. Messages may be sent using an automatic telephone dialing system and using SMS technology. You understand that consent to receive such text messages is not required as a condition of purchasing any goods or services.

You agree to provide us with a valid mobile number. You represent and warrant that you are the registered owner or authorised user of the mobile number you provided and that you are authorised to enroll the designated phone number to receive such text messages. You agree and represent that the mobile number you provide at subscription is accurate and up-to-date. If you change your mobile number, you agree to opt out of the Service prior to changing your mobile number. For information on how to unsubscribe, please see Section 1(d)(i) below.

b.  Functionality and Mobile Use Precautions

This Service is offered on an "as is" and "as available" basis without warranties of any kind, except as otherwise expressly stated. Text messaging service may not be available at all times and in all areas; certain variables could affect delivery of the messages, including but not limited to the functionality of your carrier's network and text messaging platform, and restrictions set by your carrier to your account. Norwegian Cruise Line or its text messaging provider does not guarantee message delivery, timeliness, or that messaging Services will be available at all times. Norwegian Cruise Line is not responsible for messages that are lost or misdirected. Norwegian Cruise Line may send you a confirmation text when you opt in or out to receive text messages.

c.  Third Party Charges and Mobile Alerts

A mobile phone or wireless device is required to use the Service. The messaging Service is not available on all rates plans. Your carrier may charge you for each text message sent and received. Higher rates may apply to messages received when travelling internationally. Contact your carrier for text messaging rates and terms applicable to your plan. You are solely responsible for any fees or charges incurred from participating in the Service. Under no circumstances will Norwegian Cruise Line, its selected third party service provider, any of its agents or respective corporate affiliates be responsible or liable for any text messaging or wireless service charges incurred by you or a person that had access to your mobile phone or wireless device, or for any overcharge or billing error by or any billing dispute with your participating carrier.

d.  How to Unsubscribe from the Service

i.  Courtesy Hold Reminder Text Messages

You may unsubscribe at any time by texting the word STOP to 45348 to cancel. The STOP request includes your agreement that Norwegian Cruise Line or its third party service provider may send to your mobile number a single confirmation message within 24 hours of receipt of your STOP message. Unsubscribing from one text messaging programme will not unsubscribe you from other Norwegian Cruise Line text messaging programmes (if you have previously subscribed to receive those text messages).

e.  Use of the Service

The Service is intended for your personal, noncommercial use only. You are solely responsible for maintaining confidentiality of your contact information and information received on your mobile phone, and for failure to do so. You are solely responsible for all use of the Service by you and anyone you allow access to the Service on your mobile phone.

2.  Third Party Service Providers

Norwegian Cruise Line reserves the right to hire a third party for the purpose of providing its Service. You acknowledge that all third party Service providers are independent contractors, and that Norwegian Cruise Line neither supervises nor controls their actions, nor makes any representation either express or implied as to their suitability. You agree that Norwegian Cruise Line assumes no responsibility, does not guarantee performance and in no event shall be liable for any negligent or intentional acts or omissions, loss, damage, injury or delay to you in connection with the Service. Consent to receive messages from Norwegian Cruise Line includes consent to receive messages transmitted for Norwegian Cruise Line by a third party.

3.  Indemnification and Release

You agree to indemnify, defend, and hold us harmless from any third party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own. You agree that we will not be liable for failed, delayed, or misdirected delivery of, any information sent through the Service; any errors in such information; any action you may or may not take in reliance on the information or service.


You hereby agree to release Norwegian Cruise Line, its affiliates and third-party service providers and each of their respective directors, officers, employees, and agents from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with your use of the Service.

4.  General Terms

This Agreement is governed by the laws of the state of Florida without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Miami-Dade County and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein. Any delay or failure to enforce any term by Norwegian Cruise Line shall not be deemed a waiver. Any cause of action must be brought within ONE YEAR of the date the claim arises.